Technical Support

Our Office Hours are:

- Mon-Fri from 9:00 a.m. to 6:00 p.m. ( UTC +8 )
- Sat from 10:00 a.m. to 12:00 p.m. ( UTC +8 )

After office hours please call our Service Hotline or send email to us.

- Hotline/Whatsapp: 0086 136 6241 7272
- Email: support@coofuns.com

Our Technical Support Team is committed to providing our customers with a full range of value-added services and solutions such as:

- Offering a reference list of the Frequently Asked Questions
- Offering an e-mail help desk service ( support@coofuns.com ) for immediate problem solving.
- Assistance with selection and order of correct spare parts and components
- Executing the preparation and shipment of spare parts kits
- On-site customer installation and operational testing of our gaming equipment
- 24/7 Technical service hotline
- Service and repair of installed equipment
- Technical training for slot managers, technicians, etc. on the premises or at our in-house training facilities
- Providing information regarding technical product customization/personalization
- Supporting our sales representatives with regard to specific technical issues at trade shows, presentations, road shows and the like.

Besides giving our customers the best possible service and support we are also committed to improving the quality of our products. Please contact our team of service professionals to discuss your needs, ideas, suggestions or any technical matter regarding our products.

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2022 Product Brochure

- 2022 Product Brochure -